.Support-module__RVHKoa__supportContainer{color:#fff;max-width:1400px;min-height:80vh;margin:0 auto;padding:5rem 2rem}.Support-module__RVHKoa__supportHeader{text-align:center;margin-bottom:3rem}.Support-module__RVHKoa__supportHeader h2{color:#fff;background:linear-gradient(90deg,#fff 0%,#a1a1aa 100%);-webkit-text-fill-color:transparent;-webkit-background-clip:text;margin-bottom:.5rem;font-family:Cairo,sans-serif;font-size:3rem;font-weight:800}.Support-module__RVHKoa__supportHeader p{color:#a1a1aa;font-size:1.2rem}.Support-module__RVHKoa__supportLayout{grid-template-columns:2.5fr 1fr;align-items:start;gap:3rem;display:grid}.Support-module__RVHKoa__myTicketsSection{margin-bottom:40px;animation:.5s ease-out Support-module__RVHKoa__fadeIn}.Support-module__RVHKoa__myTicketsSection h3{color:#fff;align-items:center;gap:10px;margin-bottom:20px;font-size:1.2rem;display:flex}.Support-module__RVHKoa__ticketsGrid{grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:20px;display:grid}.Support-module__RVHKoa__ticketCard{cursor:pointer;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffff0d;border:1px solid #ffffff1a;border-radius:12px;padding:20px;transition:all .3s}.Support-module__RVHKoa__ticketCard:hover{background:#ffffff14;border-color:#5865f2;transform:translateY(-3px);box-shadow:0 10px 20px #0003}.Support-module__RVHKoa__ticketCardHeader{align-items:center;gap:12px;margin-bottom:15px;display:flex}.Support-module__RVHKoa__statusDot{border-radius:50%;flex-shrink:0;width:10px;height:10px}.Support-module__RVHKoa__statusDot.Support-module__RVHKoa__active{background:#22c55e;box-shadow:0 0 10px #22c55e}.Support-module__RVHKoa__statusDot.Support-module__RVHKoa__resolved{background:#5865f2;box-shadow:0 0 10px #5865f2}.Support-module__RVHKoa__ticketCardHeader strong{color:#fff;white-space:nowrap;text-overflow:ellipsis;font-size:1rem;overflow:hidden}.Support-module__RVHKoa__ticketCardFooter{color:#ffffff80;justify-content:space-between;align-items:center;font-size:.85rem;display:flex}.Support-module__RVHKoa__viewLink{color:#5865f2;font-weight:600;transition:color .2s}.Support-module__RVHKoa__ticketCard:hover .Support-module__RVHKoa__viewLink{color:#7289da}@keyframes Support-module__RVHKoa__fadeIn{0%{opacity:0;transform:translateY(-20px)}to{opacity:1;transform:translateY(0)}}@media (max-width:1024px){.Support-module__RVHKoa__supportLayout{grid-template-columns:1fr}}.Support-module__RVHKoa__formSection{-webkit-backdrop-filter:blur(16px);box-shadow:none;z-index:10;background:#0d0f1499;border:1px solid #ffffff14;border-radius:24px;padding:4rem;position:relative}.Support-module__RVHKoa__fullWidth{grid-column:span 2;width:100%;max-width:900px;margin:0 auto}@media (max-width:768px){.Support-module__RVHKoa__formSection{padding:2rem}}.Support-module__RVHKoa__supportForm{flex-direction:column;gap:2.5rem;display:flex}.Support-module__RVHKoa__dynamicFields{flex-direction:column;gap:2.5rem;animation:.4s cubic-bezier(.16,1,.3,1) Support-module__RVHKoa__fadeIn;display:flex}.Support-module__RVHKoa__formGroup{flex-direction:column;gap:.8rem;display:flex}.Support-module__RVHKoa__formGroup label{color:#f4f4f5;font-size:1.1rem;font-weight:600}.Support-module__RVHKoa__textInput,.Support-module__RVHKoa__selectInput,.Support-module__RVHKoa__textArea{color:#fff;background:#0d0f1499;border:1px solid #ffffff1a;border-radius:8px;width:100%;padding:1.2rem 1.5rem;font-family:inherit;font-size:1.1rem;transition:all .3s}.Support-module__RVHKoa__textInput:focus,.Support-module__RVHKoa__selectInput:focus,.Support-module__RVHKoa__textArea:focus{background:#0a0a0ce6;border-color:#5865f2;outline:none;box-shadow:0 0 0 3px #5865f233}.Support-module__RVHKoa__textArea{resize:vertical;min-height:250px}.Support-module__RVHKoa__selectInput option{color:#fff;background-color:#18181b}.Support-module__RVHKoa__dropdownGroup{z-index:100!important;position:relative!important}.Support-module__RVHKoa__customDropdown{z-index:999;width:100%;position:relative}.Support-module__RVHKoa__dropdownTrigger{cursor:pointer;color:#fff;background:#0d0f1499;border:1px solid #ffffff1a;border-radius:12px;justify-content:space-between;align-items:center;min-height:60px;padding:1rem 1.5rem;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex}.Support-module__RVHKoa__dropdownActive{background:#0d0f14e6;border-color:#5865f2;box-shadow:0 0 0 4px #5865f21a}.Support-module__RVHKoa__selectedInfo{align-items:center;gap:12px;display:flex}.Support-module__RVHKoa__categoryIcon{background:#ffffff0a;border:1px solid #ffffff0f;border-radius:8px;justify-content:center;align-items:center;width:32px;height:32px;display:flex}.Support-module__RVHKoa__categoryLabel{font-size:1.1rem;font-weight:500}.Support-module__RVHKoa__placeholder{color:#ffffff4d;font-size:1.1rem}.Support-module__RVHKoa__dropdownMenu{-webkit-backdrop-filter:blur(20px);background:#121216f2;border:1px solid #ffffff1a;border-radius:14px;width:100%;padding:8px;animation:.25s cubic-bezier(.16,1,.3,1) Support-module__RVHKoa__dropdownFadeIn;position:absolute;top:calc(100% + 8px);left:0;box-shadow:0 20px 40px #0006;z-index:9999!important}@keyframes Support-module__RVHKoa__dropdownFadeIn{0%{opacity:0;transform:translateY(-10px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}.Support-module__RVHKoa__dropdownOption{cursor:pointer;color:#ffffffb3;border-radius:10px;align-items:center;gap:12px;padding:12px 16px;transition:all .2s;display:flex}.Support-module__RVHKoa__optionActive{color:#5865f2;background:#5865f21a;font-weight:600}.Support-module__RVHKoa__optionIcon{opacity:.8;background:#ffffff0a;border:1px solid #ffffff0f;border-radius:8px;justify-content:center;align-items:center;width:32px;height:32px;transition:all .3s;display:flex}.Support-module__RVHKoa__optionLabel{flex:1;font-size:1rem}.Support-module__RVHKoa__fileUpload{width:100%;display:flex;position:relative;overflow:hidden}.Support-module__RVHKoa__fileInput{opacity:0;cursor:pointer;width:100%;height:100%;position:absolute;top:0;left:0}.Support-module__RVHKoa__fileLabel{color:#a1a1aa;cursor:pointer;pointer-events:none;background:#0d0f1466;border:2px dashed #fff3;border-radius:8px;justify-content:center;align-items:center;width:100%;padding:3rem;font-size:1.1rem;transition:all .3s;display:flex}.Support-module__RVHKoa__fileLabel b{color:#fff;margin-right:.4rem;text-decoration:underline}.Support-module__RVHKoa__fileUpload:hover .Support-module__RVHKoa__fileLabel{color:#fff;background:#ffffff0d;border-color:#fff6}.Support-module__RVHKoa__submitRow{justify-content:flex-start;margin-top:1rem;display:flex}.Support-module__RVHKoa__submitBtn{color:#fff;cursor:pointer;background:#5865f2;border:none;border-radius:8px;padding:1.2rem 3.5rem;font-size:1.2rem;font-weight:600;transition:all .3s cubic-bezier(.16,1,.3,1);box-shadow:0 4px 14px #5865f266}.Support-module__RVHKoa__submitBtn:hover{background:#4752c4;transform:translateY(-2px);box-shadow:0 6px 20px #5865f299}.Support-module__RVHKoa__bannedNotice{text-align:center;background:#ff4c4c0d;border:1px solid #ff4c4c26;border-radius:24px;flex-direction:column;align-items:center;padding:3rem 2rem;animation:.5s ease-out Support-module__RVHKoa__fadeIn;display:flex}.Support-module__RVHKoa__bannedIcon{background:#ff4c4c1a;border-radius:18px;justify-content:center;align-items:center;width:64px;height:64px;margin-bottom:1.5rem;display:flex}.Support-module__RVHKoa__bannedNotice h3{color:#ff4c4c;margin-bottom:.8rem;font-family:Almarai,sans-serif;font-size:1.3rem}.Support-module__RVHKoa__bannedNotice p{color:#ffffff80;max-width:400px;font-size:.95rem;line-height:1.6}.Support-module__RVHKoa__sidebarSection{flex-direction:column;gap:2rem;display:flex}.Support-module__RVHKoa__infoCard{-webkit-backdrop-filter:blur(16px);background:#0d0f1499;border:1px solid #ffffff14;border-radius:24px;padding:1.5rem}.Support-module__RVHKoa__infoCard h3{color:#fff;border-bottom:1px solid #ffffff1a;margin-bottom:1.2rem;padding-bottom:.8rem;font-size:1.15rem}.Support-module__RVHKoa__infoCard ul{flex-direction:column;gap:.8rem;margin:0;padding:0;list-style-type:none;display:flex}.Support-module__RVHKoa__infoCard li{color:#a1a1aa;padding-inline-start:1.5rem;font-size:.95rem;line-height:1.4;position:relative}.Support-module__RVHKoa__infoCard li:before{content:"•";color:#5865f2;font-size:1.5rem;line-height:1;position:absolute;inset-inline-start:0}.Support-module__RVHKoa__infoCard p{color:#a1a1aa;margin-bottom:1.5rem;font-size:1.05rem;line-height:1.6}.Support-module__RVHKoa__discordBtn{color:#fff;background:#5865f2;border-radius:8px;justify-content:center;align-items:center;gap:.8rem;padding:1rem;font-size:1.1rem;font-weight:600;text-decoration:none;transition:all .3s;display:flex}.Support-module__RVHKoa__discordBtn:hover{background:#4752c4;transform:translateY(-2px)}.Support-module__RVHKoa__welcomeBox{color:#fff;-webkit-backdrop-filter:blur(20px);box-shadow:none;border:1px solid #5865f233;background:linear-gradient(135deg,#5865f21a 0%,#0a0a0c66 100%);border-inline-start:4px solid #5865f2;border-radius:24px;margin-bottom:2rem;padding:2.25rem;font-family:Cairo,Almarai,sans-serif;animation:.6s cubic-bezier(.16,1,.3,1) Support-module__RVHKoa__slideUpFade;position:relative;overflow:hidden}@keyframes Support-module__RVHKoa__slideUpFade{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}.Support-module__RVHKoa__welcomeHeader{align-items:center;gap:15px;margin-bottom:1.25rem;display:flex}.Support-module__RVHKoa__welcomeHeader h3{color:#fff;letter-spacing:-.02em;margin:0;font-size:1.5rem;font-weight:800}.Support-module__RVHKoa__welcomeBody p{color:#ffffffb3;margin-bottom:0;font-size:1.1rem;line-height:1.6}.Support-module__RVHKoa__welcomeLinks{border-top:1px solid #ffffff14;margin-top:1.2rem;padding-top:1.2rem}.Support-module__RVHKoa__highlightLink{color:#5865f2;cursor:pointer;border-bottom:2px solid #5865f24d;padding:2px 0;font-weight:700;text-decoration:none;transition:all .2s}.Support-module__RVHKoa__highlightLink:hover{color:#7289da;text-shadow:0 0 10px #5865f266;border-bottom-color:#5865f2}.Support-module__RVHKoa__beforeSubmit{background:#ffffff08;border:1px solid #ffffff0d;border-radius:12px;margin-top:1.5rem;padding:1rem}.Support-module__RVHKoa__beforeSubmit h4{color:#fff;margin:0 0 12px;font-size:1.2rem;font-weight:700}.Support-module__RVHKoa__loginRequired,.Support-module__RVHKoa__userInfo{display:none}.Support-module__RVHKoa__filePreviews{flex-direction:column;gap:.5rem;margin-top:1rem;display:flex}.Support-module__RVHKoa__fileItem{color:#fffc;background:#ffffff0d;border-radius:8px;justify-content:space-between;align-items:center;padding:.5rem 1rem;font-size:.9rem;display:flex}.Support-module__RVHKoa__fileItem button{color:#f44;cursor:pointer;background:0 0;border:none;padding:0 5px;font-size:1.2rem;line-height:1}.Support-module__RVHKoa__fileItem button:hover{color:#f66}.Support-module__RVHKoa__inputArea{background:#ffffff08;border:1px solid #ffffff14;border-radius:12px;flex-direction:column;padding:10px;display:flex}.Support-module__RVHKoa__attachBtn{cursor:pointer;color:#ffffff80;border-radius:8px;justify-content:center;align-items:center;width:40px;height:40px;transition:all .2s;display:flex}.Support-module__RVHKoa__attachBtn:hover{color:#5865f2;background:#ffffff0d}.Support-module__RVHKoa__hiddenInput{display:none}.Support-module__RVHKoa__chatFilePreviews{border-bottom:1px solid #ffffff0d;flex-wrap:wrap;gap:8px;margin-bottom:8px;padding:8px;display:flex}.Support-module__RVHKoa__chatFileItem{color:#fff;background:#5865f21a;border:1px solid #5865f233;border-radius:6px;align-items:center;gap:8px;padding:4px 10px;font-size:.8rem;display:flex}.Support-module__RVHKoa__chatFileItem button{color:#ffffff80;cursor:pointer;background:0 0;border:none;padding:0;font-size:1rem}.Support-module__RVHKoa__chatFileItem button:hover{color:#f44}
.FAQ-module__UPIDOG__faqWrapper{-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);color:#fff;z-index:1;background:#0d0f1466;border:1px solid #ffffff0d;border-radius:24px;max-width:1200px;margin:60px auto;padding:40px;position:relative}.FAQ-module__UPIDOG__modalMode{-webkit-backdrop-filter:none;backdrop-filter:none;background:0 0;border:none;border-radius:0;margin:0;padding:20px}.FAQ-module__UPIDOG__rtl{text-align:right;direction:rtl;font-family:Almarai,sans-serif}.FAQ-module__UPIDOG__rtl h2,.FAQ-module__UPIDOG__rtl h3,.FAQ-module__UPIDOG__rtl .FAQ-module__UPIDOG__faqQuestion,.FAQ-module__UPIDOG__rtl .FAQ-module__UPIDOG__modmailBtn{font-family:Cairo,Almarai,sans-serif}.FAQ-module__UPIDOG__faqHeader{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:20px;margin-bottom:40px;display:flex}.FAQ-module__UPIDOG__titleGroup{align-items:center;gap:20px;display:flex}.FAQ-module__UPIDOG__iconBox{justify-content:center;align-items:center;width:54px;height:54px;transition:all .4s;display:flex;position:relative}.FAQ-module__UPIDOG__customIcon{filter:drop-shadow(0 10px 15px #0000004d);width:100%;height:100%}.FAQ-module__UPIDOG__textGroup h2{letter-spacing:-.03em;background:linear-gradient(#fff,#ffffffb3);-webkit-text-fill-color:transparent;-webkit-background-clip:text;margin:0;font-size:2.2rem;font-weight:900}.FAQ-module__UPIDOG__textGroup p{color:#ffffff80;margin:4px 0 0;font-size:1rem}.FAQ-module__UPIDOG__searchBox{width:100%;max-width:400px;position:relative}.FAQ-module__UPIDOG__searchIcon{top:50%;color:#fff6;transition:color .3s;position:absolute;inset-inline-start:16px;transform:translateY(-50%)}.FAQ-module__UPIDOG__searchBox input{color:#fff;background:#ffffff05;border:1.5px solid #ffffff14;border-radius:16px;width:100%;padding:16px 20px 16px 48px;font-size:1rem;transition:all .3s cubic-bezier(.4,0,.2,1);box-shadow:inset 0 2px 4px #0003}.FAQ-module__UPIDOG__rtl .FAQ-module__UPIDOG__searchBox input{padding:16px 48px 16px 20px;font-family:Almarai,sans-serif}.FAQ-module__UPIDOG__searchBox input:focus{background:#ffffff0f;border-color:#5865f280;outline:none;box-shadow:0 0 20px #5865f226}.FAQ-module__UPIDOG__searchBox input:focus+.FAQ-module__UPIDOG__searchIcon{color:#5865f2}.FAQ-module__UPIDOG__faqGrid{flex-direction:column;gap:12px;display:flex}.FAQ-module__UPIDOG__faqItem{background:#ffffff05;border:1px solid #ffffff0d;border-radius:16px;transition:all .3s;overflow:hidden}.FAQ-module__UPIDOG__faqItem:hover{background:#ffffff0a;border-color:#ffffff1a;transform:translateY(-2px)}.FAQ-module__UPIDOG__faqItem.FAQ-module__UPIDOG__active{background:#5865f20d;border-color:#5865f233}.FAQ-module__UPIDOG__faqQuestion{color:#fff;cursor:pointer;width:100%;text-align:inherit;background:0 0;border:none;justify-content:space-between;align-items:center;gap:20px;padding:20px 24px;font-size:1.1rem;font-weight:600;display:flex}.FAQ-module__UPIDOG__qText{flex:1}.FAQ-module__UPIDOG__chevron{color:#ffffff4d;transition:transform .4s cubic-bezier(.4,0,.2,1)}.FAQ-module__UPIDOG__active .FAQ-module__UPIDOG__chevron{color:#5865f2;transform:rotate(180deg)}.FAQ-module__UPIDOG__faqAnswerWrapper{grid-template-rows:0fr;transition:grid-template-rows .4s cubic-bezier(.4,0,.2,1);display:grid}.FAQ-module__UPIDOG__active .FAQ-module__UPIDOG__faqAnswerWrapper{grid-template-rows:1fr}.FAQ-module__UPIDOG__faqAnswer{overflow:hidden}.FAQ-module__UPIDOG__answerContent{color:#fff9;padding:0 24px 24px;font-size:.95rem;line-height:1.6}.FAQ-module__UPIDOG__channelMention{color:#aeb4ff;background:#5865f226;border:1px solid #5865f233;border-radius:6px;margin:0 2px;padding:2px 8px;font-size:.9em;font-weight:600;text-decoration:none;transition:all .2s cubic-bezier(.4,0,.2,1);display:inline-block}.FAQ-module__UPIDOG__channelMention:hover{color:#fff;background:#5865f24d;border-color:#5865f280;transform:translateY(-1px);box-shadow:0 4px 12px #5865f233}.FAQ-module__UPIDOG__noResults{text-align:center;color:#ffffff4d;flex-direction:column;align-items:center;gap:16px;padding:80px 20px;display:flex}.FAQ-module__UPIDOG__faqFooter{margin-top:40px}.FAQ-module__UPIDOG__modmailCard{background:linear-gradient(90deg,#5865f21a,#94a5ff0d);border:1px solid #5865f233;border-radius:20px;flex-wrap:wrap;align-items:center;gap:24px;padding:24px 32px;display:flex}.FAQ-module__UPIDOG__modmailIcon{color:#fff;background:#5865f2;border-radius:12px;justify-content:center;align-items:center;width:48px;height:48px;display:flex}.FAQ-module__UPIDOG__modmailContent{flex:1;min-width:250px}.FAQ-module__UPIDOG__modmailContent h3{margin:0;font-size:1.25rem;font-weight:700}.FAQ-module__UPIDOG__modmailContent p{color:#ffffff80;margin:4px 0 0;font-size:.95rem}.FAQ-module__UPIDOG__modmailBtn{color:#fff;cursor:pointer;background:#5865f2;border:none;border-radius:100px;padding:12px 28px;font-size:.95rem;font-weight:600;transition:all .3s;box-shadow:0 4px 15px #5865f233}.FAQ-module__UPIDOG__modmailBtn:hover{background:#4752c4;transform:translateY(-2px);box-shadow:0 6px 20px #5865f24d}@media (max-width:768px){.FAQ-module__UPIDOG__faqWrapper{border-radius:16px;margin:15px 10px;padding:16px}.FAQ-module__UPIDOG__faqHeader{flex-direction:column;align-items:flex-start;gap:15px;margin-bottom:24px}.FAQ-module__UPIDOG__textGroup h2{font-size:1.5rem}.FAQ-module__UPIDOG__titleGroup{gap:12px}.FAQ-module__UPIDOG__iconBox{width:40px;height:40px}.FAQ-module__UPIDOG__searchBox{max-width:100%}.FAQ-module__UPIDOG__searchBox input{padding:12px 16px 12px 40px;font-size:.9rem}.FAQ-module__UPIDOG__rtl .FAQ-module__UPIDOG__searchBox input{padding:12px 40px 12px 16px}.FAQ-module__UPIDOG__faqQuestion{gap:12px;padding:16px;font-size:.95rem}.FAQ-module__UPIDOG__answerContent{padding:0 16px 16px;font-size:.85rem}.FAQ-module__UPIDOG__modmailCard{text-align:center;flex-direction:column;gap:16px;padding:24px 16px}.FAQ-module__UPIDOG__modmailContent h3{font-size:1.1rem}.FAQ-module__UPIDOG__modmailBtn{width:100%;padding:12px;font-size:.9rem}}
.TicketChat-module__rEr9qG__chatContainer{color:#fff;max-width:1500px;min-height:90vh;margin:0 auto;padding:4rem 2rem;animation:.6s ease-out TicketChat-module__rEr9qG__fadeIn}@keyframes TicketChat-module__rEr9qG__fadeIn{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:translateY(0)}}.TicketChat-module__rEr9qG__chatLayout{grid-template-columns:1fr 380px;gap:2.5rem;height:800px;display:grid}@media (max-width:1200px){.TicketChat-module__rEr9qG__chatLayout{grid-template-columns:1fr;height:auto}}.TicketChat-module__rEr9qG__messageSection{-webkit-backdrop-filter:blur(24px);background:#0d0f1466;border:1px solid #ffffff0d;border-radius:32px;flex-direction:column;display:flex;overflow:hidden;box-shadow:0 20px 50px #0000004d}.TicketChat-module__rEr9qG__chatHeader{background:#ffffff05;border-bottom:1px solid #ffffff0d;justify-content:space-between;align-items:center;padding:1.5rem 2.5rem;display:flex}.TicketChat-module__rEr9qG__chatHeader h2{background:linear-gradient(90deg,#fff,#a1a1aa);-webkit-text-fill-color:transparent;-webkit-background-clip:text;font-family:Almarai,sans-serif;font-size:1.6rem;font-weight:700}.TicketChat-module__rEr9qG__statusBadge{text-transform:uppercase;letter-spacing:.05em;color:#22c55e;background:#22c55e1a;border:1px solid #22c55e33;border-radius:12px;align-items:center;gap:6px;padding:.5rem 1.2rem;font-size:.85rem;font-weight:700;display:flex}.TicketChat-module__rEr9qG__statusBadge.TicketChat-module__rEr9qG__resolved{color:#22c55e;background:#22c55e1a;border-color:#22c55e33}.TicketChat-module__rEr9qG__statusBadge.TicketChat-module__rEr9qG__resolved:before{background:#22c55e;box-shadow:0 0 10px #22c55e}.TicketChat-module__rEr9qG__statusBadge.TicketChat-module__rEr9qG__closed{color:#ef4444;background:#ef44441a;border-color:#ef444433}.TicketChat-module__rEr9qG__statusBadge.TicketChat-module__rEr9qG__closed:before{background:#ef4444;box-shadow:0 0 10px #ef4444}.TicketChat-module__rEr9qG__statusBadge.TicketChat-module__rEr9qG__solved{color:#6b778c;background:#6b778c1a;border-color:#6b778c33}.TicketChat-module__rEr9qG__statusBadge.TicketChat-module__rEr9qG__solved:before{background:#6b778c;box-shadow:0 0 10px #6b778c}.TicketChat-module__rEr9qG__messagesList{scrollbar-width:thin;scrollbar-color:#ffffff1a transparent;flex-direction:column;flex:1;gap:1.5rem;padding:2.5rem;display:flex;overflow-y:auto}.TicketChat-module__rEr9qG__messageWrapper.TicketChat-module__rEr9qG__grouped{margin-top:-1.2rem}.TicketChat-module__rEr9qG__systemMessageWrapper{justify-content:center;margin:1rem 0;animation:.5s ease-out TicketChat-module__rEr9qG__fadeIn;display:flex}.TicketChat-module__rEr9qG__systemMessage{color:#a1a1aa;text-transform:uppercase;letter-spacing:.05em;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#ffffff0d;border:1px solid #ffffff1a;border-radius:50px;padding:.6rem 1.5rem;font-size:.85rem;font-weight:600}.TicketChat-module__rEr9qG__messageWrapper{align-items:flex-end;gap:12px;max-width:85%;animation:.4s cubic-bezier(.4,0,.2,1) TicketChat-module__rEr9qG__slideInLeft;display:flex}.TicketChat-module__rEr9qG__ownMessage{flex-direction:row-reverse;align-self:flex-end;animation:.4s cubic-bezier(.4,0,.2,1) TicketChat-module__rEr9qG__slideInRight}.TicketChat-module__rEr9qG__avatarWrapper{flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;display:flex}.TicketChat-module__rEr9qG__avatarImg{object-fit:cover;border:1px solid #ffffff1a;border-radius:50%;width:100%;height:100%}.TicketChat-module__rEr9qG__defaultAvatar,.TicketChat-module__rEr9qG__staffAvatar{color:#a1a1aa;background:#ffffff0d;border:1px solid #ffffff1a;border-radius:50%;justify-content:center;align-items:center;width:100%;height:100%;font-weight:700;display:flex}.TicketChat-module__rEr9qG__staffAvatar{color:#5865f2;background:#5865f21a;border-color:#5865f233}.TicketChat-module__rEr9qG__messageContent{flex-direction:column;gap:4px;display:flex}.TicketChat-module__rEr9qG__ownMessage .TicketChat-module__rEr9qG__messageContent{align-items:flex-end}.TicketChat-module__rEr9qG__messageMeta{color:#71717a;align-items:center;gap:8px;padding:0 4px;font-size:.85rem;display:flex}.TicketChat-module__rEr9qG__messageMeta strong{color:#e4e4e7;font-weight:600}.TicketChat-module__rEr9qG__ownMessage .TicketChat-module__rEr9qG__messageMeta{flex-direction:row-reverse}.TicketChat-module__rEr9qG__bubble{color:#e4e4e7;background:#ffffff0a;border:1px solid #ffffff14;border-radius:20px 20px 20px 4px;padding:1rem 1.4rem;font-size:1rem;line-height:1.5;box-shadow:0 4px 15px #0000001a}.TicketChat-module__rEr9qG__ownMessage .TicketChat-module__rEr9qG__bubble{color:#fff;background:linear-gradient(135deg,#5865f2,#4752c4);border:none;border-bottom-right-radius:4px;border-bottom-left-radius:20px}.TicketChat-module__rEr9qG__messageWrapper.TicketChat-module__rEr9qG__notLast .TicketChat-module__rEr9qG__bubble{border-bottom-left-radius:20px!important}.TicketChat-module__rEr9qG__ownMessage.TicketChat-module__rEr9qG__notLast .TicketChat-module__rEr9qG__bubble{border-bottom-right-radius:20px!important}.TicketChat-module__rEr9qG__messageWrapper.TicketChat-module__rEr9qG__grouped .TicketChat-module__rEr9qG__bubble{border-top-left-radius:20px!important}.TicketChat-module__rEr9qG__ownMessage.TicketChat-module__rEr9qG__grouped .TicketChat-module__rEr9qG__bubble{border-top-right-radius:20px!important}.TicketChat-module__rEr9qG__inputArea{border-top:1px solid #ffffff0d;position:relative}.TicketChat-module__rEr9qG__mutedBanner{color:#eab308;background:#eab3080d;border-top:1px solid #eab30833;align-items:center;gap:1rem;padding:1.2rem 2.5rem;animation:.4s ease-out TicketChat-module__rEr9qG__fadeIn;display:flex}.TicketChat-module__rEr9qG__mutedBanner svg{opacity:.9;flex-shrink:0}.TicketChat-module__rEr9qG__mutedBanner strong{margin-bottom:2px;font-size:.95rem;font-weight:700;display:block}.TicketChat-module__rEr9qG__mutedBanner p{color:#eab308b3;margin:0;font-size:.82rem;line-height:1.4}.TicketChat-module__rEr9qG__blockedState{flex:1;justify-content:center;align-items:center;padding:3rem;animation:.6s ease-out TicketChat-module__rEr9qG__fadeIn;display:flex}.TicketChat-module__rEr9qG__blockedContent{text-align:center;flex-direction:column;align-items:center;max-width:400px;display:flex}.TicketChat-module__rEr9qG__blockedIcon{color:#ef4444;background:#ef444414;border:1px solid #ef444426;border-radius:24px;justify-content:center;align-items:center;width:72px;height:72px;margin-bottom:1.5rem;display:flex;box-shadow:0 10px 30px #ef44441a}.TicketChat-module__rEr9qG__blockedContent h3{color:#ef4444;margin-bottom:.75rem;font-family:Almarai,sans-serif;font-size:1.4rem;font-weight:700}.TicketChat-module__rEr9qG__blockedContent p{color:#ffffff80;font-size:.95rem;line-height:1.6}.TicketChat-module__rEr9qG__inputSection{background:#ffffff03;align-items:center;gap:1.2rem;padding:1.5rem 2.5rem;display:flex}.TicketChat-module__rEr9qG__hiddenInput{display:none}.TicketChat-module__rEr9qG__attachBtn{cursor:pointer;color:#a1a1aa;background:#ffffff08;border:1px solid #ffffff0d;border-radius:12px;justify-content:center;align-items:center;padding:.8rem;transition:all .2s;display:flex}.TicketChat-module__rEr9qG__attachBtn:hover{color:#fff;background:#ffffff14;transform:translateY(-2px)}.TicketChat-module__rEr9qG__chatFilePreviews{background:#0000001a;flex-wrap:wrap;gap:8px;padding:1rem 2.5rem;display:flex}.TicketChat-module__rEr9qG__chatFileItem{color:#94a5ff;background:#5865f21a;border:1px solid #5865f233;border-radius:8px;align-items:center;gap:8px;padding:.4rem .8rem;font-size:.8rem;display:flex}.TicketChat-module__rEr9qG__chatFileItem button{color:#ff6b6b;cursor:pointer;background:0 0;border:none;align-items:center;padding:0;font-size:1.2rem;display:flex}.TicketChat-module__rEr9qG__messageInput{color:#fff;background:#0003;border:1px solid #ffffff1a;border-radius:16px;outline:none;flex:1;padding:1.2rem 1.8rem;font-family:inherit;font-size:1.1rem;transition:all .3s cubic-bezier(.4,0,.2,1)}.TicketChat-module__rEr9qG__messageInput:focus{background:#0000004d;border-color:#5865f2;box-shadow:0 0 0 4px #5865f21a}.TicketChat-module__rEr9qG__sendBtn{color:#fff;cursor:pointer;background:linear-gradient(135deg,#5865f2,#4752c4);border:none;border-radius:16px;justify-content:center;align-items:center;gap:10px;min-width:120px;height:54px;padding:0 1.5rem;font-family:Almarai,sans-serif;font-weight:700;transition:all .3s cubic-bezier(.4,0,.2,1);display:flex;box-shadow:0 4px 15px #5865f233}.TicketChat-module__rEr9qG__sendBtn:hover:not(:disabled){filter:brightness(1.1);transform:translateY(-2px)scale(1.02);box-shadow:0 8px 25px #5865f266}.TicketChat-module__rEr9qG__sendBtn:active:not(:disabled){transform:translateY(0)scale(.98)}.TicketChat-module__rEr9qG__sendBtn:disabled{opacity:.5;cursor:not-allowed;filter:grayscale()}.TicketChat-module__rEr9qG__spinner{border:3px solid #ffffff4d;border-top-color:#fff;border-radius:50%;width:20px;height:20px;animation:.8s linear infinite TicketChat-module__rEr9qG__spin}@keyframes TicketChat-module__rEr9qG__spin{to{transform:rotate(360deg)}}.TicketChat-module__rEr9qG__infoCard{-webkit-backdrop-filter:blur(24px);background:#0d0f1466;border:1px solid #ffffff0d;border-radius:32px;padding:2.5rem}.TicketChat-module__rEr9qG__infoCard h3{color:#fff;margin-bottom:1.8rem;font-family:Almarai,sans-serif;font-size:1.3rem}.TicketChat-module__rEr9qG__detailRow{border-bottom:1px solid #ffffff0d;justify-content:space-between;align-items:flex-start;gap:15px;padding:1rem 0;display:flex}.TicketChat-module__rEr9qG__detailRow:last-child{border-bottom:none}.TicketChat-module__rEr9qG__detailRow span:first-child{color:#a1a1aa;white-space:nowrap;flex-shrink:0;font-size:.9rem}.TicketChat-module__rEr9qG__detailRow span:last-child{color:#fff;text-align:end;word-break:break-word;font-weight:600}.TicketChat-module__rEr9qG__statusText.TicketChat-module__rEr9qG__active{color:#22c55e!important}.TicketChat-module__rEr9qG__statusText.TicketChat-module__rEr9qG__solved{color:#6b778c!important}.TicketChat-module__rEr9qG__backBtn{color:#a1a1aa;align-items:center;gap:10px;margin-bottom:2rem;font-weight:500;text-decoration:none;transition:all .3s;display:inline-flex}.TicketChat-module__rEr9qG__backBtn:hover{color:#fff;transform:translate(-5px)}.TicketChat-module__rEr9qG__attachmentsGrid{flex-wrap:wrap;gap:10px;margin-top:8px;display:flex}.TicketChat-module__rEr9qG__gridItem{background:#ffffff08;border-radius:12px;width:140px;height:140px;position:relative;overflow:hidden}.TicketChat-module__rEr9qG__attachmentImage{object-fit:cover;cursor:pointer;width:100%;height:100%;display:block}.TicketChat-module__rEr9qG__stickerImage{cursor:pointer;object-fit:contain;border-radius:10px;width:120px;height:auto;max-height:120px;margin-top:10px;display:block}.TicketChat-module__rEr9qG__fileLink{color:#5865f2;background:#ffffff0d;border:1px solid #ffffff1a;border-radius:12px;align-items:center;gap:12px;margin-top:10px;padding:12px 18px;font-size:.95rem;font-weight:500;text-decoration:none;display:flex}.TicketChat-module__rEr9qG__fileLink:hover{background:#ffffff14}.TicketChat-module__rEr9qG__attachmentVideo{object-fit:cover;background:#000;width:100%;height:100%;display:block}.TicketChat-module__rEr9qG__videoOverlay{pointer-events:none;background:#0000004d;justify-content:center;align-items:center;width:100%;height:100%;transition:background .3s;display:flex;position:absolute;top:0;left:0}.TicketChat-module__rEr9qG__attachmentContainer:hover .TicketChat-module__rEr9qG__videoOverlay{background:#0000001a}.TicketChat-module__rEr9qG__navBtnPrev,.TicketChat-module__rEr9qG__navBtnNext{color:#fff;cursor:pointer;z-index:100;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#00000080;border:1px solid #ffffff1a;border-radius:50%;justify-content:center;align-items:center;width:50px;height:50px;transition:all .2s;display:flex;position:absolute;top:50%;transform:translateY(-50%)}.TicketChat-module__rEr9qG__navBtnPrev{left:-70px}.TicketChat-module__rEr9qG__navBtnNext{right:-70px}.TicketChat-module__rEr9qG__navBtnPrev:hover,.TicketChat-module__rEr9qG__navBtnNext:hover{background:#5865f2cc;transform:translateY(-50%)scale(1.1)}@media (max-width:1024px){.TicketChat-module__rEr9qG__navBtnPrev{left:10px}.TicketChat-module__rEr9qG__navBtnNext{right:10px}}.TicketChat-module__rEr9qG__modalOverlay{-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);z-index:9999;background:#000000e6;justify-content:center;align-items:center;width:100%;height:100%;padding:40px;animation:.3s ease-out TicketChat-module__rEr9qG__fadeIn;display:flex;position:fixed;top:0;left:0}.TicketChat-module__rEr9qG__modalContent{flex-direction:column;align-items:center;max-width:90%;max-height:90%;display:flex;position:relative}.TicketChat-module__rEr9qG__previewMedia{border-radius:12px;max-width:100%;max-height:80vh;box-shadow:0 20px 50px #00000080}.TicketChat-module__rEr9qG__closeModal{color:#fff;cursor:pointer;z-index:10000;background:#ffffff1a;border:1px solid #ffffff1a;border-radius:50%;justify-content:center;align-items:center;width:50px;height:50px;font-size:2rem;transition:all .2s;display:flex;position:fixed;top:20px;right:30px}.TicketChat-module__rEr9qG__closeModal:hover{background:#fff3;transform:rotate(90deg)}.TicketChat-module__rEr9qG__helpBtn{color:#fff;cursor:pointer;background:#5865f21a;border:1px solid #5865f24d;border-radius:12px;justify-content:center;align-items:center;gap:10px;width:100%;margin-top:20px;padding:12px;font-family:inherit;font-weight:600;transition:all .2s;display:flex}.TicketChat-module__rEr9qG__faqModalContent{border:1px solid #ffffff1a;border-radius:24px;flex-direction:column;display:flex;overflow:hidden;background:#0d0f14!important;width:90%!important;max-width:900px!important;max-height:85vh!important;padding:0!important}.TicketChat-module__rEr9qG__modalHeader{background:#ffffff05;border-bottom:1px solid #ffffff1a;justify-content:space-between;align-items:center;width:100%;padding:20px 24px;display:flex}.TicketChat-module__rEr9qG__modalHeader h3{margin:0;font-size:1.2rem;font-weight:700}.TicketChat-module__rEr9qG__faqModalBody{flex:1;padding:10px 0;overflow-y:auto}.TicketChat-module__rEr9qG__embedBox{background:#00000040;border:1px solid #ffffff14;border-left:4px solid #5865f2;border-radius:12px;flex-direction:column;gap:12px;width:100%;max-width:100%;margin-top:15px;padding:1.5rem;animation:.4s ease-out TicketChat-module__rEr9qG__fadeIn;display:flex}.TicketChat-module__rEr9qG__embedTitle{color:#fff;margin:0;font-size:1.15rem;font-weight:700;line-height:1.3}.TicketChat-module__rEr9qG__embedDescription{color:#d1d1d6;white-space:pre-wrap;word-break:break-word;font-size:.98rem;line-height:1.6}.TicketChat-module__rEr9qG__embedFieldsGrid{grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:15px;margin-top:8px;display:grid}.TicketChat-module__rEr9qG__embedField{flex-direction:column;gap:4px;display:flex}.TicketChat-module__rEr9qG__fieldLabel{text-transform:uppercase;color:#a1a1aa;letter-spacing:.05em;font-size:.75rem;font-weight:800}.TicketChat-module__rEr9qG__fieldValue{color:#fff;font-size:.92rem;line-height:1.4}@keyframes TicketChat-module__rEr9qG__slideInLeft{0%{opacity:0;transform:translate(-20px)}to{opacity:1;transform:translate(0)}}@keyframes TicketChat-module__rEr9qG__slideInRight{0%{opacity:0;transform:translate(20px)}to{opacity:1;transform:translate(0)}}@media (max-width:768px){.TicketChat-module__rEr9qG__chatContainer{min-height:auto;padding:1rem}.TicketChat-module__rEr9qG__chatLayout{gap:1rem}.TicketChat-module__rEr9qG__chatHeader{flex-direction:column;align-items:flex-start;gap:10px;padding:1rem}.TicketChat-module__rEr9qG__chatHeader h2{font-size:1.3rem}.TicketChat-module__rEr9qG__messagesList{gap:1rem;padding:1rem}.TicketChat-module__rEr9qG__messageWrapper{gap:8px;max-width:95%}.TicketChat-module__rEr9qG__messageWrapper.TicketChat-module__rEr9qG__grouped{margin-top:-.75rem}.TicketChat-module__rEr9qG__avatarWrapper{width:32px;height:32px}.TicketChat-module__rEr9qG__bubble{padding:.8rem 1rem;font-size:.95rem}.TicketChat-module__rEr9qG__inputSection{border-radius:0 0 20px 20px;flex-wrap:nowrap;gap:.5rem;padding:.6rem .8rem}.TicketChat-module__rEr9qG__messageInput{order:unset;border-radius:20px;flex:1;width:auto;height:42px;padding:.6rem 1rem;font-size:.95rem}.TicketChat-module__rEr9qG__attachBtn{order:unset;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;padding:0;display:flex}.TicketChat-module__rEr9qG__sendBtn{order:unset;width:42px;height:42px;min-width:unset;border-radius:50%;flex:none;padding:0}.TicketChat-module__rEr9qG__sendBtn span{display:none}.TicketChat-module__rEr9qG__sendBtn svg{margin:0;transform:translate(-1px)}.TicketChat-module__rEr9qG__infoCard{padding:1.5rem}.TicketChat-module__rEr9qG__detailRow{flex-direction:column;gap:4px}.TicketChat-module__rEr9qG__detailRow span:last-child{text-align:left}.TicketChat-module__rEr9qG__mutedBanner{flex-direction:column;align-items:flex-start;gap:8px;padding:1rem}.TicketChat-module__rEr9qG__attachmentsGrid{gap:6px}.TicketChat-module__rEr9qG__gridItem{width:100px;height:100px}.TicketChat-module__rEr9qG__stickerImage{width:80px}.TicketChat-module__rEr9qG__attachmentContainer .TicketChat-module__rEr9qG__attachmentImage{object-fit:cover;border-radius:8px;max-width:180px;max-height:180px}}